AGENCY OPERATIONS
Looking to Land That Big Client? Might Want to Do Your Homework
Let’s face it, no one really liked doing homework in school, but it’s what you had to do to get good grades (hopefully) and get
The Good Client
In the past, I’ve shared numerous tips on how to be the ideal account manager internally with your team and externally with clients; however, let’s
AI and Account Management
I recently saw this news segment on Artificial Intelligence (a.k.a. AI) and how it is infiltrating the marketing world. I am still wrapping my head
How Working From Home Changed Our Workflow
Like a lot of businesses during the start of Covid, we at First Flight Agency had to make the somewhat challenging transition from working strictly
Understanding Our Clients And Their Needs
I’ve previously shared about giving your clients a $100 experience by anticipating their needs, but how do we become proficient in understanding our clients and
Graphic Design v. Fine Art
Graphic design and art overlap in many ways because they are both visual expressions of an idea. They are often conflated because they share the same
The Impact on Email Marketing by Apple’s Mail Privacy Protection
Apple Mail Privacy Protection (MPP) is here, and we want to help you navigate the updates. Perhaps you have heard the scuttlebutt that email open
From Probation Officer To Account Manager
Up until three years ago, I was in a felony adult probation office working with high-risk offenders. I had been doing this job since graduating
Understanding Research
We’ve all heard the phrases, “according to the latest research,” and “a recent study found that.” And, a lot of times, we hear them and
