AGENCY OPERATIONS
How Working From Home Changed Our Workflow
Like a lot of businesses during the start of Covid, we at First Flight Agency had to make the somewhat challenging transition from working strictly
Understanding Our Clients And Their Needs
I’ve previously shared about giving your clients a $100 experience by anticipating their needs, but how do we become proficient in understanding our clients and
Graphic Design v. Fine Art
Graphic design and art overlap in many ways because they are both visual expressions of an idea. They are often conflated because they share the same
The Impact on Email Marketing by Apple’s Mail Privacy Protection
Apple Mail Privacy Protection (MPP) is here, and we want to help you navigate the updates. Perhaps you have heard the scuttlebutt that email open
From Probation Officer To Account Manager
Up until three years ago, I was in a felony adult probation office working with high-risk offenders. I had been doing this job since graduating
Understanding Research
We’ve all heard the phrases, “according to the latest research,” and “a recent study found that.” And, a lot of times, we hear them and
Organization Culture at First Flight Agency
Our Organization Culture I believe we have a great organization culture at First Flight Agency, and I love working here in part because of that
Predicting Client’s Needs & Anticipating Changes
I previously shared that the ultimate goal of client relationships is providing a $100 Experience—but what are the exact steps to getting there? One important
Bye Bye Funnel, Hello Flywheel
If you are in a business with a marketing strategy, you have probably heard of the marketing funnel: the mechanism that turns leads into customers.
